Every Monday morning at the SOVA West food bank where I volunteer, there is a short staff meeting at 9:15AM to brief the volunteers on the latest things they need to know, such as what food items are in stock or not in stock, what job fairs or free medical clinics are coming up, etc.
On recent Mondays, Dennis, our pantry manager, has been asking the volunteers who do intake with the clients (of which I am one), to try to get an emergency name and phone number for each client, so that should there be a need in the future, we would know whom to contact.
Later that morning I overheard this conversation:
Intake Volunteer:
"We would like to have an emergency name and phone number for you in case it was needed. Can you give me a number?"
Client:
"Oh yes. Call 911."
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